Return Policy
At Puffking, we want you to feel completely satisfied with your purchase. If you change your mind or if something doesn’t feel right, we make it easy for you to return your item under the terms outlined below.
14-Day Right of Withdrawal
You always have a 14-day right of withdrawal in accordance with the Swedish Distance Selling Act. This means you may return your order within 14 days of receiving the item.
Return Conditions
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The product must be unused and in its original packaging
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The return must be made within 14 days of notifying us of your decision
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You, as the customer, are responsible for the return shipping cost
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A refund will be issued once we have received and approved the returned item
How to Return an Item
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Contact us via email at support@puffking.se and let us know you wish to make a return
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Carefully package the item and include your order number
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Send the item to the return address provided in our response email
Questions?
Don't hesitate to reach out — we're here to help.